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Results: 9
Measuring CRM Effectiveness in Indian Stock Broking Services
The article tried to develop a multi-item scale for analyzing CRM effectiveness (CRME) from the customer perspective in the Indian stock broking context. The results revealed that customer satisfaction could be improved through...
Published by: IGI Global
Usable-Security Assessment of Healthcare Software System Through Fuzzy ANP-TOPSIS Method
To address this research possibility, the present empirical study undertakes the assessment of usable-security of healthcare software system. The attributes considered for the assessment are: four factors at first level;...
Published by: IGI Global
The Evaluation of Competency-Based Diagnosis System and Curriculum Improvement of Information Management
Teaching evaluation is an important issue in the learning process in higher education. In addition to the teaching evaluation on campus, feedback from alumni is also very important to instruction improvement. Undergraduates and...
Published by: IGI Global
A Novel Multi-Objective Nonlinear Discrete Binary Gaining-Sharing Knowledge-Based Optimization Algorithm
GSK algorithm is based on the concept of how humans acquire and share knowledge through their lifespan. Discrete Binary version of GSK named novel binary Gaining Sharing knowledge-based optimization algorithm (DBGSK) depends on...
Published by: IGI Global
Information Technology/Systems Adoption in the Public Sector
State government has been moving from manual and paper-based processes to digital services. However, digital divide, declining trust in technology, and low IT/IS adoption rates by public sector employees are important challenges...
Published by: IGI Global
HuDA_COVID Human Disposition Analysis During COVID-19 Using Machine Learning
Coronavirus has greatly impacted various aspects of human life, including human psychology & human disposition. In this paper, we attempted to analyze the impact of the COVID-19 pandemic on human health. We propose Human...
Published by: IGI Global
Arrhythmia Detection Using Deep Belief Network Extracted Features From ECG Signals
Arrhythmia is a disorder of the heart caused by the erratic nature of heartbeats occurring due to conduction failures of the electrical signals in the cardiac muscle. In recent years, research galore has been done towards...
Published by: IGI Global